Now I’m getting a screen in Safari from macsystemalerts.com that says “YOUR BROWSER HAS BEEN LOCKED.” It gives a number to call 1-800-680-4131. That’s not an Apple phone number. I can close Safari, but this must be a scam.
Mac Q & A
Mac Q & A - Questions and Answers on Macs and macOS for Mac users in Montana
What is this Bash Shellshock bug that is in the news? They say that Apple computers and iPhones have the problem. Is it serious? K.C., Missoula
I was using the web with Safari on my iMac today when I saw a dialogue box that said it was from from Apple Security and applesecurityalerts.com. It said “Your browser might have been hijacked” and then it gives a number to call 1-866-782-9808.
Back in the Bad Old Days™, it could be difficult to find a scanner that worked with OS X. The problem really wasn’t the scanner itself.
My Mac Q & A Question: I just retired and would like to buy a Mac desktop computer and begin learning a computer. Would you lead me in the right direction on what to purchase for the beginner and where I should go to purchase computer? B.M., Plains The best thing to do is go […]
My Mac Q & A Question: I have an older Mac Book and I started downloading files last week, and I get these warnings I’ve never seen before. It’s a pop-up that warns me about downloaded files, but I’m using FTP and I know the files are OK. M.A., Missoula Those warnings appear for a […]
My Mac Q & A Question: I have an iMac bought in Dec 2007 with the latest updated OS X version 10.5.8 Leopard and it’s a Intel Core 2 Duo. I was told I cannot upgrade to 10.6.8 because my iMac is too old. Is this true? M.M., Missoula According to Apple, you should be […]
My Mac Q & A Question: The trackpad on my older Macbook has gotten so polished by use that it’s slick and slippery and it’s difficult to control the cursor. What can I do? A.K, Missoula Well, I’ve had the same problem with my Macbook. Until I figured out a fix, I had to struggle […]
My Mac Q & A Question: My DVD drive started making noise and scratching my discs. What should I do? Do I clean the drive with one of those cleaner disks? F.A., Missoula If you DVD drive is making more than the usual whirring and spinning noises and actually damaging disks, sorry to say this, […]
My Mac Q & A Question: What’s with the question mark in the folder tool bar? What does it mean and how can I get rid of it? B.S., Missoula That question mark is what’s left of a folder or disk image or mounted volume in the finder that went away or was ejected. And […]